Terms of service

Last updated: October 2026

Welcome to Mahaarani. These Terms of Service ("Terms") govern your access to and use of the Mahaarani website, online store, and related services ("Services").

By accessing our website, browsing our products, creating an account, or placing an order, you agree to these Terms. Please read them carefully before using our Services.

1. About Mahaarani

Mahaarani is an online fashion and lifestyle store operated by SLN TRENDS, a proprietorship owned by NISANKARARAO MEENAKSHI.

Throughout these Terms, "Mahaarani", "we", "us", and "our" refer to the business operating the Mahaarani store.

Our store is powered by Shopify, which provides the technology and infrastructure that enables us to operate our online store.

2. Eligibility and Customer Accounts

You must provide accurate and complete information when creating an account or placing an order with us.

You are responsible for maintaining the confidentiality of your account information and for all activities carried out through your account.

You agree not to use another person's account or provide false, misleading, or incomplete information.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, and other product information displayed on our website are accurate.

However, actual colours may vary slightly depending on your device, screen settings, lighting, and other factors.

Product availability, descriptions, prices, and other information may be updated or changed at any time without prior notice.

We reserve the right to discontinue products or limit the quantity of products available for purchase.

4. Orders

When you place an order, you are submitting a request to purchase the selected products.

An order is considered accepted once we confirm and process the order.

We reserve the right to refuse, cancel, or limit an order in circumstances including, but not limited to:

  • Product availability issues
  • Pricing or product information errors
  • Suspected fraudulent or unauthorized transactions
  • Incorrect customer or shipping information
  • Circumstances beyond our reasonable control

If we cancel an order after payment has been received, we will take appropriate steps regarding the amount paid.

Please review your order carefully before completing your purchase, as cancellation may not be possible once an order has been processed or dispatched.

5. Prices and Payments

All product prices displayed on the website are subject to change without prior notice.

The price applicable to your order will be the price displayed at the time you place the order.

Shipping charges, where applicable, will be displayed at checkout before you complete your purchase.

You agree to provide accurate and complete payment and billing information when placing an order.

We reserve the right to correct pricing or billing errors and take appropriate action where necessary.

6. Shipping and Delivery

We currently offer shipping within India, subject to availability for the customer's delivery location.

Available shipping options and charges will be displayed at checkout.

Our current shipping options include:

  • Free Shipping — ₹0
  • Standard Shipping — ₹49

Orders are generally processed within 1–3 business days after confirmation.

After dispatch, orders are generally delivered within 3–5 business days, depending on the destination and courier service.

Delivery timelines are estimates and may vary because of:

  • Courier or logistics delays
  • Weather conditions
  • Public holidays
  • Sales or high-order periods
  • Incorrect or incomplete delivery information
  • Other circumstances beyond our reasonable control

Once an order has been dispatched, tracking information will be provided where available.

For more information, please refer to our Shipping Policy.

7. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible after placing the order.

Cancellation requests cannot be guaranteed once an order has been processed or dispatched.

If an order has already been dispatched, cancellation may no longer be possible.

8. Damaged, Defective, or Incorrect Products

We take reasonable care to check and pack orders before dispatch.

If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as possible.

Please provide:

  • Your order number
  • A description of the issue
  • Clear photographs or videos of the product
  • Photographs of the packaging, where applicable

We will review the issue and communicate the appropriate next steps.

9. Returns and Refunds

Mahaaranidoes not currently offer general returns or refunds for reasons such as change of mind, incorrect size selection, colour preference, or personal preference.

Exceptions may apply where a product is received damaged, defective, or incorrect, subject to review by Mahaarani.

For complete information, please refer to our Returns & Refunds Policy.

10. Intellectual Property

All content available on the Mahaarani website, including but not limited to:

  • Brand name and logo
  • Product images
  • Photography
  • Graphics
  • Text
  • Website design
  • Product descriptions
  • Videos
  • Other visual or written content

is owned by or licensed to Mahaarani and is protected by applicable intellectual-property laws.

You may use the website and its content only for personal, non-commercial purposes.

You may not reproduce, copy, modify, distribute, republish, sell, or commercially exploit our content without our prior written permission.

11. Third-Party Services and Links

Our Services may use third-party services, applications, payment providers, logistics providers, analytics tools, or other technologies to operate the store and provide services to customers.

We may also provide links to third-party websites.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to the terms and policies of those third parties.

12. Privacy

Your use of our Services is also subject to our Privacy Policy.

By using our website or placing an order, you acknowledge that information provided by you may be collected and processed as described in our Privacy Policy and as necessary to provide our Services.

13. Prohibited Use

You agree not to use our website or Services for unlawful or unauthorized purposes.

You must not:

  • Violate any applicable laws or regulations
  • Attempt to gain unauthorized access to our website or systems
  • Use our website to conduct fraudulent activities
  • Submit false or misleading information
  • Interfere with the security or operation of our website
  • Copy, scrape, or reproduce our website content without permission
  • Introduce viruses, malicious code, or harmful technology
  • Misuse another customer's account or personal information

We reserve the right to restrict or terminate access to our Services if we reasonably believe these Terms have been violated.

14. Website Availability and Errors

We make reasonable efforts to keep our website and Services available and accurate.

However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Occasionally, the website may contain typographical errors, inaccurate information, technical issues, or outdated information relating to products, prices, availability, shipping, or other matters.

We reserve the right to correct such errors and update information when necessary.

15. Limitation of Liability

To the extent permitted by applicable law, Mahaarani shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or Services.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

16. Changes to These Terms

We may update or modify these Terms from time to time.

The updated version will be posted on this page with the revised "Last updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes relating to these Terms or your transactions with Mahaarani shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the place where the business is situated.

18. Contact Information

If you have questions regarding these Terms or your order, you can contact us using the information below.

Mahaarani
Trade Name: SLN TRENDS
Legal Name: NISANKARARAO MEENAKSHI
GSTIN: 37IOBPM4825Q1Z6

Email: mahaarani2507@gmail.com
Phone: +91 96427 85666 / +91 99499 73266

Business Address:
33-13-7, Kadiyala Vari St,
Seetharampuram, Suryaraopeta,
Vijayawada, NTR
Andhra Pradesh – 520002
India