Shipping policy
At Mahaarani, we want your order to reach you safely and on time. Please read the following information to understand how we process, ship, and deliver your orders.
1. Order Processing
- Orders are typically processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays may be processed on the next business day.
- Once your order is dispatched, you will receive a shipping confirmation with tracking details.
2. Shipping Charges
We currently offer the following shipping options within India:
- Standard Shipping — ₹49
The available shipping options and applicable charges will be displayed at checkout before you complete your purchase.
Shipping availability may vary depending on the delivery location.
3. Delivery Time
- Orders are generally delivered within 3–5 business days after dispatch.
- The actual delivery time may vary depending on your delivery location and courier service.
- The estimated delivery timeframe displayed at checkout is an indication and may vary due to circumstances beyond our control.
- Delivery may take longer during sales, holidays, adverse weather conditions, or unexpected logistical delays.
4. Shipping & Order Tracking
Orders are shipped through our logistics partners.
Once your order has been dispatched, you will receive tracking information where available. You can use the tracking details provided to follow the progress of your shipment.
Please note that tracking updates depend on the courier and may take some time to appear after dispatch.
5. Delayed or Undelivered Orders
While we make every effort to ensure timely delivery, occasional delays may occur due to weather conditions, courier delays, logistical issues, incorrect address details, or other circumstances beyond our control.
If your order appears to be significantly delayed or you experience a delivery issue, please contact us at mahaarani2507@gmail.com with your order details, and we will assist you.
6. Incorrect Shipping Information
Please carefully check your shipping address, phone number, and other delivery details before placing your order.
If you notice an error, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed or dispatched.
7. Damaged, Defective, or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us at mahaarani2507@gmail.com or call us at +91 96427 85666 / +91 99499 73266 with your order details and clear photographs/videos of the issue, where applicable.
8. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Phone: +91 96427 85666 / +91 99499 73266
Email: mahaarani2507@gmail.com
Store: Mahaarani